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Cookies Policy

This Cookies Policy explains how Bassbet Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they are used, the types of information they may collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of our services.

Bassbet Casino operates under a licence issued by the Gaming Board of Anjouan, with player account security supported by SSL encryption, firewalls, and technical safeguards.

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device, remember certain information and support particular functions. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be associated with other information we hold about your account or use of our services.

Bassbet Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, detecting unusual behaviour and helping us understand how visitors interact with our pages. In this policy, we use the term “cookies” to refer to cookies and similar technologies unless we state otherwise.

Some cookies are set by Bassbet Casino, while others may be set by service providers that support website hosting, analytics, security, advertising, payments or other functions. Third-party cookies are controlled by the relevant third party, and their use may also be subject to that party’s privacy information.

How long cookies remain on your device

  • Session cookies are temporary and are generally removed when you close your browser or end your session.
  • Persistent cookies remain on your device for a set period or until you delete them. They may remember settings or recognise your device when you return.
  • Some technologies may operate only while a page or service is open, while others may continue to operate for a longer period in accordance with their purpose.

2. Why we use cookies

Cookies help us provide a reliable and secure online experience. They may be required for certain parts of the website to function correctly, including account access, navigation and security controls. Other cookies help us understand website performance or remember choices you make.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account sign-in, session management, secure areas, fraud prevention, load balancing, payment processes, age or identity checks, responsible gambling controls and protection against unauthorised activity. Because these cookies support essential services, they may not be available for deactivation through ordinary preference tools. Disabling them in your browser may prevent some features from working.

Functionality cookies

Functionality cookies remember choices and settings so that the website can provide a more convenient experience. For example, they may remember language, display, region, accessibility or other preferences. If you remove these cookies, you may need to enter your choices again each time you visit.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may show which pages are visited, how long pages take to load, whether links are used and whether an error occurs. We use this information to assess performance, identify problems and improve the design, content and usability of our services. Where possible, analytics information is used in an aggregated or otherwise de-identified form.

Security, compliance and responsible gambling

Cookies and related technologies may assist with security monitoring, prevention of suspicious or fraudulent activity, protection of accounts and compliance with applicable legal and regulatory requirements. They may also help us present responsible gambling information, apply account safeguards and support tools intended to help customers manage their gambling activity. These technologies do not replace our wider responsible gambling processes or the choices and controls available through your account.

Advertising and marketing technologies

Where permitted, cookies or similar technologies may be used to measure marketing activity, limit repeated advertising, understand the effectiveness of campaigns or show information that may be more relevant to a visitor. Marketing technologies may be operated by third-party providers. We do not treat the use of advertising technologies as permission to send unlawful or unwanted communications. Any direct marketing is handled in accordance with applicable requirements and available subscription choices.

3. Your choices and managing cookies

When you visit our website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept or reject categories of cookies that are not strictly necessary. Your choices may be saved for future visits, although you may need to make them again if you use a different browser, device or private browsing session.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser settings differ, so you should refer to the help information provided by your browser or device manufacturer for instructions.

  1. Open your browser or device privacy settings.
  2. Review the available cookie, tracking or site-data options.
  3. Choose whether to allow, restrict or delete cookies.
  4. Close and reopen your browser if necessary, then revisit the website to check your settings.

If you block or delete cookies, some website features may not operate correctly. You may be unable to sign in, keep a session active, save preferences, complete certain checks or use parts of the website. Blocking cookies may not delete information already associated with your account or held in our systems. It also may not prevent all forms of technology or tracking from operating.

If you use more than one browser or device, cookie preferences may need to be managed separately on each one. You may also have separate controls for mobile applications, operating systems and third-party services. We cannot guarantee that every browser or device setting will work in the same way.

4. Privacy, third parties and policy updates

Information collected through cookies may include an internet protocol address, device or browser details, operating system, approximate location, pages viewed, links used, visit dates and times, session information and interactions with the website. Depending on the technology and the service involved, this information may be combined with account, transaction, security or customer support information. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Some website functions may use services provided by third parties. These providers may place or access their own cookies and may process information in accordance with their own policies. Third-party services can change over time, and the cookies used may vary depending on the website feature, device, browser and location. We take reasonable steps to select and manage service providers appropriately, but we do not control the privacy practices of independent third parties.

Cookies may involve the collection or transfer of information to locations outside Australia, depending on the providers and technologies used. Where applicable, information is handled in accordance with our privacy obligations and the safeguards described in our Privacy Policy. You should review that policy for more information about how personal information is collected, used, stored, disclosed and protected.

Changes to this policy

We may update this Cookies Policy when our website, services, technologies, business practices or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. Changes take effect when published unless a different date is stated. We encourage you to review this page from time to time so that you remain informed about how cookies are used.

Questions and requests

If you have a question about this Cookies Policy, want to ask how cookie-related information is handled or need help with available privacy choices, please use the customer support or contact channels made available through the Bassbet Casino website. We may need to verify your identity before responding to a request involving personal information or account settings.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of cookies in accordance with your selected preferences and this policy. You can change your choices at any time through the available preference tool or your browser settings, subject to the effect that disabling necessary cookies may have on website functionality.